Customer Support Travel Agent - Remote

Description:
• Work at C Teleport Operations department 24/7 Customer Support Travel Agent (Remote).
• This is a remote role aimed at providing 24/7 customer support to our clients.
• Assist clients with their reservations through chat, email, and the Help Center portal, ensuring high-quality service in English.
• Utilise Galileo and Amadeus systems to manage bookings, including adding ancillaries, processing refunds, and reissuing tickets.
• Collaborate with team members to ensure a seamless customer experience.

Requirements: • Minimum of 2 years of hands-on experience with Galileo or Amadeus. • Proven experience in reissuing and refunding tickets using Galileo and Amadeus is preferred. • Fluent in spoken and written English. • Excellent communication skills in writing (including responding in chatbox) and speaking. • Strong attention to detail and accuracy. • Team player with the ability to work collaboratively. • Demonstrated willingness to learn and adapt to new challenges.

Benefits:
• Growth Opportunities: We are a high-growth company, offering numerous opportunities for career advancement.
• Remote Work Model: Enjoy the flexibility of working remotely within the acceptable time zone, ensuring a healthy work-life balance.
• Incredible Multicultural Team: Join our diverse team, composed of individuals from all over the world, creating a unique and inclusive workplace culture.
• Competitive Contractor Compensation: We offer a comprehensive compensation package to ensure you are rewarded for your hard work, with actual support to your work-life balance.
• Collaborative and Supportive Work Environment: Work in a supportive atmosphere where your contributions are valued.

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