Live Chat Specialist
Posted 2025-04-30Live Chat Specialist required
About the job
We are seeking a highly motivated Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through our live chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.
Responsibilities
 Interact with customers via live chat to provide assistance and resolve issues
 Respond to customer inquiries in a timely and professional manner
 Identify and escalate priority issues to the appropriate team members
 Maintain accurate records of customer interactions and transactions
 Collaborate with other team members to ensure a seamless customer experience
Qualifications
 1+ years of experience in customer service or a related field
 Excellent written and verbal communication skills
 Ability to multitask and prioritize in a fast-paced environment
 Strong problem-solving skills and attention to detail
 Proficiency in typing and navigating computer systems
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Live Chat Specialist!
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