Call Center Manager - Insurance

Description:
• Hi, We're Centerfield.
• Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Requirements: • 5+ years as a lead sales representative or similar role, ideally in a verification or customer service remote call center environment • Strong written and verbal communication skills with the ability to manage and motivate a remote team. • Willingness to engage with the employees and provide feedback in a positive and encouraging manner. • Detail-oriented with strong performance analysis skills • Excellent organizational skills for managing multiple tasks and deadlines • Self-starter who thrives both independently and in a team • Team player with a big-picture mindset • Proactive problem-solver who takes ownership and calculated risks • Experience with Google Docs or Microsoft Office.

Benefits:
• Competitive salary + semi-annual bonus
• Unlimited PTO – take a break when you need it!
• Industry leading medical, dental, and vision plans + generous parental leave
• 401(k) company match plan – fully vested day 1
• Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
• Career growth – we enjoy promoting from within!

Apply Job!