Virtual Site Manager

Job Overview
The Virtual Site Manager is responsible for providing remote support to multiple storage facilities from the corporate office in Gilbert, AZ. This position will take/make phone calls, maintain tenant records, and support the sales of storage units to prospective customers.

Key Responsibilities
• Answer and manage incoming/ outgoing phone calls for assigned facilities, including delinquency and courtesy calls
• Take card payments over the phone
• Answer questions from tenants and prospective customers
• Make notes on tenant accounts
• Schedule move-ins and facility tours
• Order supplies
• Make bids for new vendors with a work order request from the Area Manager
• Understand and be able to explain a legal lease agreement for storage units.

Qualifications/Skills:
• Excellent written and oral communication skills, especially over the phone
• Proficiency in Microsoft Office
• Ability to learn required software (Sitelink)
• Ability to sit for extended periods of time at a desk

Experience and Requirements: • 1+ years in customer service • 1+ years in sales • Knowledge/experience in property management or big box retailer preferred

Work Schedule
• Monday - Friday, 9am - 6pm
• OR
• Wednesday - Friday, 8am-5pm & Saturday, Sunday 10am-4pm

Pay: $22/hour

Reports to the Area Manager

Job Type: Full-time

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