Data Entry Clerk| Help Desk [Work At Home]

Data Entry Clerk | Help Desk [Work At Home]

Job Summary...

American Express is seeking a motivated and detail-oriented Data Entry Clerk to join our Help Desk team. This is a remote, part-time position with flexible working hours, averaging under 4 hours a day. The role offers a competitive salary of $15-$20 per hour based on experience. Enjoy a flexible schedule while working from the comfort of your home, along with benefits such as health and dental insurance, paid training, and paid vacations.

Job Description

As a Data Entry Clerk on our Help Desk team, you will be responsible for managing and inputting data meticulously while providing exceptional customer support. Your role will involve handling a variety of tasks including data input, managing records, resolving customer inquiries, and ensuring the accuracy of information. This role requires a high level of attention to detail, strong organizational skills, and the ability to work independently.

American Express values its employees and offers a supportive and collaborative work environment. This remote position is ideal for individuals seeking a flexible work schedule and the opportunity to gain experience with a leading financial services company.

Requirements
• High school diploma or equivalent
• Previous experience in data entry or customer service preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent typing speed and accuracy
• Strong attention to detail
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively

Responsibilities
• Accurately input data into relevant databases and systems
• Respond to customer inquiries via email and phone
• Maintain and update customer records
• Perform regular data quality checks and audits
• Assist in troubleshooting customer issues
• Collaborate with team members to ensure data accuracy and integrity
• Follow company policies and procedures for data handling and customer support

Benefits
• Health and Dental Insurance
• Paid Training
• Paid Vacations
• Flexible Schedule
• Opportunities for growth and advancement

Educational Qualifications
• High school diploma or equivalent required
• Associate’s degree or higher preferred, but not mandatory

Experience
• 1-2 years of experience in data entry or a related field preferred
• Previous customer service experience is a plus

Company Overview

American Express is a globally renowned financial services company dedicated to providing exceptional customer service and innovative solutions. We pride ourselves on fostering a diverse and inclusive work environment where employees are encouraged to grow both professionally and personally. As part of our Help Desk team, you will play a crucial role in maintaining our high standards of service and support.

Join American Express and take the next step in your career with a company that values talent, dedication, and the pursuit of excellence.

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