Remote Customer Service Representative – WFH Flexible Jobs at FlexiCorp

Job Description

FlexiCorp is seeking a dedicated and enthusiastic Remote Customer Service Representative to join our team. As a key player in our customer service department, you will leverage your excellent communication skills to provide top-notch support to our clients. This is a remote position, allowing you to work from the comfort of your home while making a significant impact on customer... satisfaction and company success. If you have a passion for helping others, are tech-savvy, and possess a keen eye for detail, we want to hear from you. At FlexiCorp, we value flexibility, innovation, and a customer-centric approach, making this an ideal opportunity for individuals looking to thrive in a dynamic, remote work environment.

Job Type

Remote, Full-Time

Working Hours: Monday to Friday, 9 AM – 5 PM (with flexibility)

Responsibilities
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints with empathy and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Provide product and service information to customers.
• Assist with order placement, refunds, or exchanges.
• Collaborate with team members and other departments to address customer needs.
• Stay updated on company products, services, and policies.
• Identify and escalate priority issues to the appropriate channels.

Benefits
• Competitive hourly salary range: $25-$45/hour.
• Health, Dental, and Vision Insurance.
• Paid Time Off (PTO) and Holidays.
• Flexible working hours.
• Professional development opportunities.
• Supportive and positive work environment.

Hourly Salary Range

$25-$45/hour

Job Requirements
• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven customer service experience, preferably in a remote setting.
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively.
• Proficiency in using computers and customer service software.
• Strong problem-solving skills and attention to detail.
• Reliable internet connection and a dedicated workspace.
• Located within the United States.

Basic Educational Requirements
• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

Positive Work Environment

At FlexiCorp, we foster a positive and inclusive work environment where your voice is heard and valued. We believe in work-life balance, encouraging our team members to thrive both professionally and personally. Join us to be part of a supportive team that celebrates diversity, innovation, and continuous improvement.

Company Description

FlexiCorp is a leading provider of flexible work solutions, dedicated to enhancing the work-from-home experience for our employees. Our innovative approach to remote work allows us to deliver exceptional customer service while maintaining a healthy work-life balance. At FlexiCorp, we prioritize our employees’ well-being, offering comprehensive benefits and professional growth opportunities. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the industry. We strive to create a dynamic, inclusive, and supportive work environment where our team members can thrive. Join FlexiCorp and be part of a forward-thinking company that values flexibility, innovation, and a customer-first mindset

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