Customer Service Representative-Remote, Near Office
Posted 2025-04-30- *Employer Industry: Insurance**
Why Consider This Job Opportunity...
 Base pay up to $22 per hour with opportunities for growth
 100% remote work arrangement available
 Excellent career pathways into Operations and Claims with skill-building opportunities
 Comprehensive benefits effective on day one, including medical, dental, life, and disability insurance
 25 days of paid time off in your first full year
 Paid volunteer opportunities and a wellness program
What To Expect (Job Responsibilities)
 Provide exceptional customer service to policyholders and claimants via phone
 Handle inbound calls related to home and auto policy inquiries and servicing needs
 Explain the claims process and assist in initiating damage appraisals and car rentals
 Promote digital self-service capabilities and utilize multiple computer applications accurately
 Take ownership of customer interactions to enhance service satisfaction and brand value
What Is Required (Qualifications)
 Demonstrated background in customer service, insurance, retail, restaurant, or related fields
 Excellent verbal and written communication skills with strong empathy for customers
 Ability to multitask in a fast-paced, complex environment
 Strong attention to detail and problem-solving skills
 High School Diploma or equivalent required; bachelor's degree is a plus
How To Stand Out (Preferred Qualifications)
 Bilingual in Spanish and English to enhance customer relationships
 Experience working in a Windows-based computer environment
 Proven ability to work collaboratively in team settings
#Insurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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