Live Chat Assistant

Company Description

SocialSalesRep LLC, headquartered in Albuquerque, New Mexico, is a premier staffing and recruitment agency dedicated to connecting businesses with exceptional talent. The agency offers personalized and comprehensive recruitment services, tailored to meet the unique needs of both employers and job seekers. With a deep understanding of the local job market, SocialSalesRep LLC... ensures the right fit for all parties involved.

Role Description

This is a part-time remote role for a Live Chat Assistant at Social Sales Rep LLC. The Live Chat Assistant will be responsible for engaging with customers and providing real-time assistance and support through online chat platforms. They will also handle inquiries, address customer concerns, and escalate issues as needed. In addition, the Live Chat Assistant will maintain chat records, monitor chat conversations, and ensure a positive customer experience.

Qualifications
• Excellent communication skills, both written and verbal
• Customer service experience and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in typing and using online chat platforms
• Attention to detail and problem-solving abilities
• Experience in sales or customer support is a plus
• Availability to work flexible hours
• High school diploma or equivalent

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