Horace Mann General Agency Sales Support Specialist

Be a part of solving educators' insurance needs. You will be a part of a sales team in solving educators' insurance needs with non-Horace Mann Products. You will be helping protect the future of educators, which are molding the minds of our future. You will be able to learn, educate and implement new programs to positively affect new sales and customer retention. Responsibilities... • Learn all HMGA (TPV) products and processes • Research, process, and obtain resolution of moderately complex inquiries within established guidelines • Escalate more complex inquiries to Team Lead and/or Manager • Track and document activity/notes in appropriate system • Send weekly notifications to agents • When necessary, follow up on customer inquiries to ensure completion in a timely and accurate manner Requirements: • High School Diploma or GED, required • Two years of college or equivalent business experience • Obtain Property and Casualty license within 6 months of hire, required. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

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